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    Important Delivery Notice for TAMdoûr & ROLdoûr Doors

    ROLdoûr Measurements & Fitting

    Measuring and Ordering Your Custom ROLdoûr

    At ROLdoûr, we offer bespoke doors made to order, tailored to your specific needs. To ensure you get the correct size and fit, follow this guide carefully.

    Measurement Instructions

    1. **Outer Edge Frame Size**: The measurements you provide should be for the outer edge frame size, not the door opening size.
    2. **Precise Measurements**: We can build to any millimeter (mm) height or width. Measure twice to ensure accuracy. Note that while the width can be trimmed, the height cannot be adjusted after ordering.

    Ordering Process

    1. **Choose Frame Color**: Select your desired frame color first.
    2. **Select Closest Size**: Pick the set size that is closest to your required dimensions (round up if necessary to allow for trimming).
    3. **Provide Exact Dimensions**: Enter your exact height and width in millimeters in the provided text boxes.
    4. **Select Fabric Color**: Choose your preferred fabric color.
    5. **Choose Fitting Option**: Select either Option A/B or C/D based on your fitting preference.

    Fitting Options

    -Cartridge Facing outside: When standing outside the shower, the cartridge faces you, with the waterproof side at the back. The logo is on the handle, and the cartridge can be mounted on either the left or right side.
    - Cartridge Facing inside: When standing outside the shower, the cartridge faces inside for a flush front finish, with the waterproof side on the inside. The logo is on the handle, and the cartridge can be mounted on either the left or right side. This option is recommended for shower use.

    Measuring and Fitting Tips

    1. **Choose the Best Fit**: Decide which fitting option suits your project best.
    - **Trade Expert Preference**: Experts usually prefer Option C/D, fitting the ROLdoûr frame inside and overlapping the opening.
    - **Visible Frame**: For a visible frame inside and out, use Option A/B. However, for optimal waterproofing, use Option C/D.

    2. **Recessing the Frame**: If recessing the frame, create a 30mm high upstand/splashback in front of the bottom track to keep water inside the shower area. Alternatively, apply clear silicone to the track corners during frame assembly to prevent water leakage. We now recommend fitting a 30mm to 35mm lip in front of the bottom track. To fit the ROLdoûr frame effectively, incorporating a 30mm or 35mm lip/water barrier upstand (Not included) is crucial to ensure optimal functionality and ease of maintenance. Here’s the guidance:

     

    Option 1: 30mm Lip / Water Barrier Upstand

     When to use:

     Ideal if you plan to bond the ROLdoûr frame directly onto the Roamerworld shower tray.

     Allows for a drainage hole to be created along the inside of the bottom track.

     Advantages:

     Keeps the bottom track at the same level as the tray for a sleeker look.

     Functional drainage system directly integrated into the track design.

     Considerations:

     Ensure precise placement of the drainage hole to prevent water buildup.

     Cleaning might require more attention due to potential water retention along the track.

    Option 2: 35mm Lip / Water Barrier Upstand

     When to use:

     Recommended for elevating the ROLdoûr frame 5mm above the tray.

     Facilitates drainage through the base of the track.

     Advantages:

     Ensures faster drainage and prevents water pooling.

     Makes cleaning easier underneath the ROLdoûr frame.

     Provides additional water sealing and a more robust barrier against leakage.

     Considerations:

     A slightly elevated frame may require careful alignment.

    ROLdour Fitting Recommendation:

    For better performance and ease of cleaning, the 35mm lip/water barrier upstand is the preferred choice. It enhances drainage efficiency and minimizes maintenance concerns by allowing better access beneath the frame. Ensure proper alignment during installation to maintain the integrity of the water barrier and achieve a seamless fit.

    Frame Measurements for Recessed Fit

    - **Lower and Top Track**: 30mm height x 20mm depth
    - **Cartridge Depth**: 50mm x 60mm width
    - **Handle Width**: 50/45mm
    - **Combined Cartridge and Handle Width**: 105mm from outside edge to inside the frame
    - **End Frame Door stop **: 15mm width x 20mm depth

    For instance, a 450mm wide door would give you a 325mm walk-through opening after accounting for the cartridge, handle, and door stop widths.

    Installation Tips

    - **Shower Door in Campervan**: Drill drainage holes in the lower frame for proper water flow. If fitting inside a timber frame, ensure water drains into the shower tray.
    - **Silicone Sealing**: Apply silicone to all corner joints and around the door-to-timber frame to prevent leaks.

    Important Note

    **DO NOT** install the track below the shower tray as this will prevent proper drainage.

    Helpful Resources

    For more detailed guidance, please refer to our instructional videos:

    - [How to Build Your Door]

    https://youtu.be/w5GJ0rcFcD4?si=U7uDYhtJL7hqH-PV


    - [How to Remove the Cartridge]

    https://youtu.be/XqxoZzCW03M


    - [ROLdoûr Options Explained]

    https://youtu.be/ZrbjpVDc1CU

    - [Customer Inside Shower Room Fit]

    https://youtu.be/JOwNF5Y4ELY


    - [Popular Choice Fit Option C/D]

    https://www.youtube.com/watch?v=WMtPYGB3bBY


    - [German Instructions - Fit and Install Video]

    https://youtu.be/eh5jhr5Yi3I


    - [Colour Frame Options]

    https://youtube.com/shorts/wOHK8GKdb-Q?feature=share


    - [How to Order a Custom Size]

    https://youtu.be/ZeJM7Ma-JNs

     

    We hope this guide helps you to measure, order, and fit your ROLdoûr correctly. For any additional assistance, please contact our customer support.

    We are sorry to hear that you are not satisfied with our product or service. Please complete the form below to help us resolve your issue as quickly as possible.

    Golden Fleece Online Ltd / THEdoûr Bespoke Customer Complaints Form

    Customer Information

    Nature of the Complaint

    How Would You Like Us to Resolve the Issue?

    Supporting Evidence

    Thank you for your feedback. 

    We will acknowledge receipt of your complaint within 2 working days. This acknowledgment will confirm that we have received your complaint and provide an estimated timeline for resolving the issue. For more information see our complaints procedure available on our website.

    For further assistance, please contact us at:

    - Email: support@goldenfleece.online

    - Phone: +447488885106

     

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