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    Complaints Form

    We are sorry to hear that you are not satisfied with our product or service. Please complete the form below to help us resolve your issue as quickly as possible.

    Golden Fleece Online Ltd / THEdoûr Bespoke Customer Complaints Form

    Customer Information

    Nature of the Complaint

    How Would You Like Us to Resolve the Issue?

    Supporting Evidence

    Thank you for your feedback. 

    We will acknowledge receipt of your complaint within 2 working days. This acknowledgment will confirm that we have received your complaint and provide an estimated timeline for resolving the issue. For more information see our complaints procedure available on our website.

    For further assistance, please contact us at:

    - Email: support@goldenfleece.online

    - Phone: +447488885106

     

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