ROLdoûr Frequently Asked Questions
General Information
Q: What is the ROLdoûr?
A: The ROLdoûr is a retractable fabric door designed for campervans, RVs, and tiny living spaces. It saves space while providing privacy and style.
Q: What materials are used in the ROLdoûr?
A: It's made of durable, lightweight fabric and a sturdy, corrosion-resistant aluminium mechanism for smooth operation.
Q: Is the ROLdoûr compatible with all campervans and RVs?
A: It’s versatile and fits most models. Check our measurement guide or contact support for compatibility.
Installation and Fitting
Q: How easy is it to install the ROLdoûr?
A: It’s designed for easy DIY installation with detailed instructions and video tutorials.
Q: What tools are needed for installation?
A: Basic tools like a drill, screwdriver, and measuring tape. Check the fitting guide for specific requirements.
Q: Do you offer professional installation?
A: We don’t provide installation services directly, but our support team can guide you through how to install it.
Customisation
Q: Can I customise the ROLdoûr to fit my space?
A: Yes, we offer made-to-measure options. Provide your dimensions, and we’ll create a custom-fit solution.
Q: Are different fabric options available?
A: Yes, we offer various door frame and fabric colours. Contact support for details on available options.
Care and Maintenance
Q: How do I clean and maintain the ROLdoûr?
A: Regular dusting and wiping with a damp cloth works well. For stains, use mild soap and avoid harsh chemicals. See our cleaning guide for tips.
Q: How long does the ROLdoûr last?
A: With proper care, it can last for years. Longevity depends on usage and environment, but it’s highly durable.
Ordering and Shipping
Q: Do you ship the ROLdoûr worldwide?
A: Yes, we ship globally. Costs and delivery times vary by location and are shown at checkout.
Q: What is your return policy?
A: Unused, unopened products can be returned within 14 days. Custom-made ROLdoûrs are non-returnable unless defective. Check our website for full details.