ROLdoûr Frequently Asked Questions
Product Information
Q: What is the ROLdoûr?
A: The ROLdoûr is our innovative retractable fabric door solution, designed specifically for campervans, RVs, and tiny living spaces. It offers a space-saving alternative to traditional doors, maximizing your living area while providing privacy and style.
Q: What materials are used in the ROLdoûr?
A: The ROLdoûr is crafted using high-quality, durable fabric that's both lightweight and long-lasting. The retractable mechanism is made from sturdy, corrosion-resistant materials to ensure smooth operation in various environments.
Q: Is the ROLdoûr suitable for all types of campervans and RVs?
A: The ROLdoûr is designed to be versatile and can be adapted to fit most campervan and RV models. However, we recommend checking our measurement guide or contacting our support team to ensure compatibility with your specific vehicle.
Installation and Fitting
Q: How difficult is it to install the ROLdoûr?
A: The ROLdoûr is designed for easy DIY installation. We provide comprehensive fitting instructions and video tutorials to guide you through the process. Most customers find it straightforward, but if you're not confident in your DIY skills, we recommend professional installation.
Q: Do I need special tools to install the ROLdoûr?
A: Basic tools such as a drill, screwdriver, and measuring tape are usually sufficient for installation. Specific requirements may vary depending on your vehicle's structure. Our fitting instructions detail all necessary tools.
Q: Can I get professional installation services?
A: While we don't offer direct installation services, Contact our support team for more information.
Customisation
Q: Can the ROLdoûr be customised to fit my specific measurements?
A: Absolutely! We offer made-to-measure options for the ROLdoûr. Simply provide us with your required dimensions, and we'll create a custom solution that fits perfectly in your space.
Q: Are there different fabric options available for the ROLdoûr?
A: Yes, we offer a range of fabric options to suit your style and needs. You can choose from various colors and patterns. For specific fabric inquiries, please contact our support team.
Care and Maintenance
Q: How do I clean and maintain my ROLdoûr?
A: The ROLdoûr is designed for easy maintenance. Regular dusting and occasional wiping with a damp cloth are usually sufficient. For tougher stains, use a mild soap solution. Avoid harsh chemicals that could damage the fabric or mechanism, We recommend before use using fabric protections see our cleaning and maintenance guide.
https://thedour.co.uk/pages/cleaning-roldour-screen
Q: How long can I expect my ROLdoûr to last?
A: With proper care and maintenance, your ROLdoûr should provide years of reliable service. The exact lifespan depends on usage and environmental factors, but many customers report excellent durability.
Ordering and Shipping
Q: Do you offer worldwide shipping for the ROLdoûr?
A: Yes, we provide worldwide shipping for all our products, including the ROLdoûr. Shipping times and costs may vary depending on your location. You can get a precise quote during the checkout process.
Q: What is your return policy for the ROLdoûr?
A: We offer a 14-day return policy for unused, unopened products in their original packaging. Custom-made ROLdoûrs are non-returnable unless there's a manufacturing defect. Please refer to our full returns policy on our website for more details.