ROLdoûr Frequently Asked Questions

General Information

Q: What is the ROLdoûr?
A: The ROLdoûr is a retractable fabric door designed for campervans, RVs, and tiny living spaces. It saves space while providing privacy and style.

Q: What materials are used in the ROLdoûr?
A: It’s made of durable, lightweight polyester fabric with a waterproof resin coating on the inside, and a corrosion-resistant aluminium mechanism for smooth operation. We also offer a “Dualshield” option with waterproof coating on both sides for extra protection.

Q: Is the ROLdoûr compatible with all campervans and RVs?
A: It’s versatile and fits most models. Check our measurement guide or contact support for compatibility.

Installation and Fitting

Q: How easy is it to install the ROLdoûr?
A: It’s designed for easy DIY installation with detailed instructions and video tutorials.

Q: What tools are needed for installation?
A: Basic tools like a drill, screwdriver, and measuring tape. Check the fitting guide for specific requirements.

Q: Do you offer professional installation?
A: We don’t provide installation services directly, but our support team can guide you through the process.

Customisation

Q: Can I customise the ROLdoûr to fit my space?
A: Yes, we offer made-to-measure options. Provide your dimensions, and we’ll create a custom-fit solution.

Q: Are different fabric options available?
A: Yes, we offer various door frame and fabric colours, as well as the “Dualshield” waterproof coating on both sides. Contact support for details on available options.

Care and Maintenance

Q: The front of my ROLdoûr feels wet after a shower or heavy spray. Is this normal?

A: Yes, this is expected in typical use. The front texture is 100% waterproof polyester and can feel wet if exposed to heavy water spray. The resin coating on the inside protects against most water, but the outer fabric may temporarily absorb water. The fabric dries quickly—keeping the door closed after use helps it dry faster. If you notice water soaking up from the bottom tracks, please check your installation and drainage as per our fitting guide for best results.

Q: What is the Dualshield waterproof option?

A: The Dualshield upgrade features waterproof coating on both sides of the fabric, providing extra protection and helping to keep the front drier—even after heavy or direct spray. This is ideal for customers seeking maximum water resistance in high-moisture environments.

Q: How do I clean and maintain the ROLdoûr?
A: Regular dusting and wiping with a damp cloth works well. For stains, use mild soap and avoid harsh chemicals. See our cleaning guide for tips.

Q: How long does the ROLdoûr last?
A: With proper care, it can last for years. Longevity depends on usage and environment, but it’s highly durable.

Ordering and Shipping

Q: Do you ship the ROLdoûr worldwide?
A: Yes, we ship globally. Costs and delivery times vary by location and are shown at checkout.

Q: What is your return policy?
A: Unused, unopened products can be returned within 14 days. Custom-made ROLdoûrs are non-returnable unless defective. Check our website for full details.