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We’re Experiencing Peak Demand for Custom Orders!
Due to high demand, our lead times for custom-made products are estimates. While we do our best to meet the stated delivery windows, your order may arrive a few days earlier or later than expected. Custom manufacturing can be unpredictable, but we closely monitor and adjust our timelines to keep you updated.
To avoid delays, we recommend placing your order as early as possible. Thanks for your understanding and support!
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General Information
Q: What is the ROLdoûr?
A: The ROLdoûr is a retractable fabric door designed for campervans, RVs, and tiny living spaces. It saves space while providing privacy and style.
Q: What materials are used in the ROLdoûr?
A: It's made of durable, lightweight fabric and a sturdy, corrosion-resistant aluminium mechanism for smooth operation.
Q: Is the ROLdoûr compatible with all campervans and RVs?
A: It’s versatile and fits most models. Check our measurement guide or contact support for compatibility.
Installation and Fitting
Q: How easy is it to install the ROLdoûr?
A: It’s designed for easy DIY installation with detailed instructions and video tutorials.
Q: What tools are needed for installation?
A: Basic tools like a drill, screwdriver, and measuring tape. Check the fitting guide for specific requirements.
Q: Do you offer professional installation?
A: We don’t provide installation services directly, but our support team can guide you through how to install it.
Customisation
Q: Can I customise the ROLdoûr to fit my space?
A: Yes, we offer made-to-measure options. Provide your dimensions, and we’ll create a custom-fit solution.
Q: Are different fabric options available?
A: Yes, we offer various door frame and fabric colours. Contact support for details on available options.
Care and Maintenance
Q: How do I clean and maintain the ROLdoûr?
A: Regular dusting and wiping with a damp cloth works well. For stains, use mild soap and avoid harsh chemicals. See our cleaning guide for tips.
Q: How long does the ROLdoûr last?
A: With proper care, it can last for years. Longevity depends on usage and environment, but it’s highly durable.
Ordering and Shipping
Q: Do you ship the ROLdoûr worldwide?
A: Yes, we ship globally. Costs and delivery times vary by location and are shown at checkout.
Q: What is your return policy?
A: Unused, unopened products can be returned within 14 days. Custom-made ROLdoûrs are non-returnable unless defective. Check our website for full details.
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